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Contact Currencyland
Customer Support Information |
Product Inquiries and Service Numbers
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Dealing Desk
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When is it appropriate to call the dealing desk?
All Currencyland clients are encouraged to call the dealing desk under the following conditions:
- No immediate access to the Internet
- Trader fails to receive a confirmation on an order placed online
- Internet failure or failure to connect to the Currencyland server
For any other inquiries that are not trade related please call Currencyland's customer support staff, which is available 24-hours a day to assist you at +1.212.897.7660.
What if the trade was executed incorrectly?
If you believe that a trade was executed incorrectly please contact the dealing desk immediately. Make sure that you have on hand all information pertaining to the trade including: ticket number, time of the trade, and nature of the problem. The trade will be audited, and when necessary an adjustment will be made in a timely manner. |
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Security
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| Currencyland utilizes state-of-the-art encryption, authentication protocols, and the best firewall protection to ensure that every transaction and customer record is completely authenticated and secure. Currencyland employs back up systems and contingency plans to minimize the possibility of system failures. If there is a problem with our server, all open trades, stop orders, and trading histories are saved on our back-up files. All orders are GTC by default. |
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